Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

✅ Personal Data

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information (processed securely)

✅ Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

✅ Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand your preferences and improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders

  • Communicate with you regarding orders, promotions, and updates

  • Improve our website and services

  • Manage customer support requests

  • Send marketing communications (if you’ve opted in)

3. Sharing Your Information

We do NOT sell your personal data. However, we may share your data with:

  • Service Providers (for payment processing, shipping, etc.)

  • Affiliates (under strict privacy terms)

  • Legal Authorities (if required by law)

4. Data Retention

We retain your personal data only as long as necessary for business purposes or legal obligations.

5. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Opt-out of marketing communications

  • Request data deletion by contacting us at sheknotsmacrame@gmail.com

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: sheknotsmacrame@gmail.com